Shipping, Refund/Exchange Policy

Shipment processing time

Processed time is within 2 to 5 business days for non apparel products and 2-7 business days for apparel products. Please underunderstand this is an estimate based on current order volume. 

We ask for Custom orders that if purchasing for an event please provide the date upon ordering. Shipments will be sent out two weeks before the date noted.

 

Shipping rates and delivery estimates

Free standard shipping on $50.00 and up orders.

Custom Orders will receive shipping quote when work is agreed upon.

Shipment to P.O. boxes or APO/FPO addresses

We happily ship to PO Boxes and APO addresses.  However, shipping to these addresses can add to the transit time and requires UPS to pass the package off to the United States Post Office. These ship options are not included with our free shipping offer.

Shipment confirmation and order tracking

Once a shipping label is created an email will be sent with tracking information.

Customs, duties, and taxes

PRAY Logo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

PRAY Logo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our praylogo@gmail.com directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We do not ship Internationally at this time.

Return/Exchange Policy

Within 5 days from delivery date if you wish to exchange your item or if you seek a refund please email praylogo@gmail.com.

 

~Happy Shopping~